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I emailed you to cancel, why was I still charged

If youโ€™ve already emailed us to cancel but were still charged, please search your inbox using 'support@bsnj.co,' including all folders, and ensure you're checking the same email address you used to contact us. Sometimes, our cancellation emails can end up in spam. Once found, reply directly to that email with your concern, and weโ€™ll promptly assist you.

If you haven't received any response, please compose a new email and attach a screenshot of the email you sent previously.

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