If you can’t find your Breeze subscription in Google Play or the App Store, there are two common reasons this can happen.
- You subscribed via our website.
- You’re logged into a different Apple ID or Google Play account than the one used to subscribe.
How to Check Which It Is
Look at your transaction description: if it starts with “Google” or “Apple”, that usually means it was processed via the respective store.
If the description does not include “Google” or “Apple”, then you most likely subscribed via our website, and you’ll need to follow the website-subscription cancellation steps instead.
Next Steps Based on Your Situation
- If you subscribed via the website: Go to the
How to cancel Breeze Wellbeing website subscriptionarticle and follow those steps.
- If you subscribed via Google Play or the App Store: Go to the relevant article for that store:
- How to cancel
Google Playsubscription - How to cancel
App Storesubscription
Need More Help?
If you have any further questions, please click this button to contact us, or simply send an email to support@bsnj.co. We're here to help!