If you deleted the Breeze app from your device but still see a charge, don’t worry—this is a common situation and we’re here to clarify what’s happening.
Why Deleting the App Doesn’t Stop the Subscription
- Deleting the app from your device does not cancel your subscription. The billing is managed separately.
- Subscriptions need to be cancelled explicitly through the platform where you originally subscribed (Website, App Store, or Google Play).
- If your billing method shows a charge even though the app is gone, it likely means the auto-renewal was still active.
What You Can Do
- Check which platform your subscription is tied to:
- Website → follow the
How to cancel website subscriptionsteps - App Store → see
How to cancel via App Store - Google Play → see
How to cancel via Google Play
- Once you confirm the platform, cancel the subscription via the correct link or account section.
- After successful cancellation, you’ll still have access to premium features until the end of the current billing period—and then the auto-renewal will stop.
Still Seeing Charges?
If you’ve deleted the app and cancelled your subscription, but the charge still appears, we’re happy to help investigate. Please contact us through Contact Support with:
- The email used for the subscription
- Screenshot of the charge
- The date you deleted the app and requested cancellation
We’ll trace it together and get it sorted.
Need More Help?
If you have any further questions, please click this button to contact us, or simply send an email to support@bsnj.co. We're here to help!